What can ePaperRoad do for you?

Providing medical records to patients by using office staff to produce those records is a money loser. Even if the staff member can generate enough medical records in one hour to cover the staff member’s salary and benefits for that hour it is still a money loser. The reason for this is that staff member has plenty of more profitable thing to do for you. In other words, there is an opportunity cost to having that staff member search for, produce, charge for, and deliver medical records. That staff member could be performing a customer service task for a patient in the office or calling patient to coming in for routine exam and screening, or following up on an unpaid bill.

Administrative interface for physician side

User interface for requestor side

Full reports to track outgoing records

Option for “final say” on outgoing records

Customizable electronic records release form

Fully compliant with all individual state laws

Compliant with ACA rules eliminating multiple requests from insurance companies.

Rocket ship and system graphics

How ePaper Road benefits medical practices:


  • Eliminates your opportunity based monetary losses on medical records processing
  • Eliminates the back-office work and stress to staff associated with medical records processing
  • Give medical practice full control of approvals prior to release
  • Guarantees regulatory compliance.
  • This product is FREE to medical practices.

How it works:


  • Patients and third-party requestors of medical records go to ePaper Road to make a request
  • We verify their identity using your stored demographics
  • We access your EMR through a VPN or cloud connection
  • We process the records and send them to the requested places (via Fedex, secure fax, or direct download)
  • You can decide what types of records you want to approve first (for example, requests from attorneys)
  • We provide you with report of all the records we processed on your behalf (which patients, who requested, where they were sent) for any time frame.
  • We monitor state laws to ensure regulatory compliance.

The financial benefits of ePaper Road.


Direct savings


If you have one or more full time staff members dedicated to processing outgoing medical records. You can completely eliminate the cost of these staff members who carry an average base salary of $34,500 across the United States.


Opportunity Based Savings


At a rate of $16.60 per hour your medical records secretary / clerk may process 3-4 records per hour.

Depending on your state this results in profitability of $10.25 to $61.00 per hour of your staff member doing this work.






Not so fast…


During the time your staff member was processing medicals records that staff member could have been using that valuable time to make customer service-based phone calls and bring in patients for follow up visits including annual exams.

That person could easily make 6 calls per hour (low estimate) and bring in 3 of those patients with an average reimbursement of $180 each.

So, would you rather make $540 or $61 in a given hour?

You and your medical practice are losing money processing medical records.

Revenue Sharing


ePaper Road can legally reimburse your practice a percentage of the revenue earned from medical records requests each month. This means that ePaper Road not only reduces or eliminates your cost in the processing of medical records at no cost to you, but we also provide your practice with additional monthly revenue.

ePaper Road offers a secure, compliant, fast, and reliable way to fulfill medical records requests while adding to your bottom line.



Types of records we handle for you:


  • Direct patient requests
  • Insurance requests
  • Legal requests
  • Life insurance requests
  • Disability requests under the ACA and state law
  • HEDIS requests from payers under the ACA

What Are You Waiting For? Request A Free Demo Today!

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